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Refund Policy
Last updated: October 22, 2026
Worksheet Patch sells printable worksheets, teaching units, and custom packs as one-time digital purchases. There are no subscriptions and no recurring charges. We want every purchase to work for your classroom or home, and if something goes wrong, we’ll make it right.
When we’ll refund you
Refunds are for technical problems — cases where the purchase itself doesn’t work. You can request a full refund within 14 days of purchase if:
- The file won’t download or open, and we can’t fix it within 2 business days of your message.
- You were charged but can’t access your purchase in My purchases.
- You were charged twice for the same item.
When refunds aren’t available
Worksheets are digital files you can keep and print as soon as you download them, so a purchase that downloads and opens normally isn’t refundable — including buying the wrong item by mistake, or deciding you don’t need it after all. If you’re unhappy for another reason, contact us anyway. We review every request individually and will do what’s fair.
How to request a refund
Email [email protected] or use our contact form and include:
- The email address you used at checkout
- Your order number (shown in My purchases and on your receipt)
- A short description of the problem
We reply within 2 business days.
What happens after a refund
- The refund goes back to your original payment method. Your bank may take 5–10 business days to show it.
- Access to the refunded files ends, and they’re removed from My purchases. Please delete any copies you downloaded.
- For a teaching unit or custom pack, the refund covers the whole order. We don’t refund individual worksheets inside a unit or pack.
Payment disputes
If there’s a problem with a charge, please contact us before filing a dispute with your bank. We can usually resolve it faster. If a dispute is filed, access to the files in that order is paused while it’s reviewed.
Your legal rights
This policy doesn’t limit any rights you have under the consumer protection laws that apply to you.
Contact
Worksheet Patch · Echols Tech Solutions · [email protected]